SUPPORT CONTRACTS

Sarala Support Contracts

Take a look at Sarala's support contracts or pay as you go plans.

Basic Plan (Business)

Unlimited phone & remote support* - This service gives you first priority on all jobs you register with us, this includes Remote repairs, On-sites and workshop repairs. On top of that you get unlimited phone & remote support for every computer and server in your business.

Monthly - POA** Per machine

Fully Monitored Anti-Virus

With this service each machine will get a fresh copy of Avast Business CloudCare that is fully monitored, updated and run by Sarala Computers so you never have to worry about anti-virus again!

Monthly - £1.75 Per machine

 

Latest Microsoft Office

With this extra you will get Microsoft Office 365 for Business which gives you Word, PowerPoint, Outlook, Excel, OneNote, Publisher, Access & 1TB of OneDrive storage. This is also monitored and controlled by Sarala Computers so you don't have to worry about renewals and upgrades, we do it for you!

Monthly - £7.90 Per machine

Exchange365 Hosted Email

Exchange and 365 hosted email mailboxes with 50GB of storage, fully supported by Sarala Computers.

Monthly - £3.00 Per machine

Contract details

All subscriptions prices exclude VAT and are only available to business customers. On-site call outs or issues fixed at the workshop are not included in any subscription plan, this work will be priced at the normal hourly rate.

Fully monitored Avast anti-virus, latest Microsoft Office and Exchange mailboxes are at fixed prices and will never change during a contract. The basic plan prices (phone and remote support) will depend on how many machines the business has, please contact us for an exact quote.

*Please note the basic plan is subject to a fair usage policy.

**This price will vary depending on the amount of machines that need to be covered, please contact us for an exact quote.

Pay as you go

If you don't want to enter into a support contract we can still offer the classic pay as you go package, this allows you to get full IT support but only pay when you need us! You pay by the hour, minimum charge is 1 hours labour on all work apart from remote sessions which can be charged at 30 minutes, depending on the length of the session. Please note all subscription customers will be priority but we will still aim to contact you within 1 working day.

If you would like more details on pay as you go please call us on 01376 316 101.

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